Privacy Policy
Welcome to Jakarta Pet House Travel. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at https://travel.jakartapethouse.com. By using our site, you agree to the practices described in this policy. Last updated: March 15, 2025.
Information We Collect
We collect personal information you voluntarily provide, such as your name, email address, phone number, and travel preferences when you book pet-friendly travel services, subscribe to our newsletter, or contact us. We may also collect non-personal data including browser type, IP address, and pages visited via cookies and analytics tools.
How We Use Your Information
We use your information to: process bookings and inquiries; send travel updates, promotions, and service-related communications (with your consent); improve our website and user experience; and comply with legal obligations. We do not sell your personal data to third parties.
Sharing of Information
We may share your information with trusted service providers (e.g., payment processors, pet-friendly accommodation partners, and logistics vendors) strictly for fulfilling your travel requests. We require these partners to maintain confidentiality and data security. We may also disclose information if required by law or to protect our rights, safety, or property.
Data Security
We implement industry-standard security measures—including encryption, secure servers, and access controls—to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You may: request access to or correction of your personal data; withdraw consent for marketing communications at any time; opt out of non-essential cookies via our cookie banner; and request data deletion where applicable under applicable law. To exercise these rights, contact us at support@jakartapethouse.com.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality, analyze traffic, and personalize content. Essential cookies are required for site operation; non-essential cookies require your consent. You can manage cookie preferences in your browser settings or via our cookie consent manager.
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated ‘Last updated’ date. We encourage you to review this page regularly.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at Contact Us or email support@jakartapethouse.com. For more information about our practices, visit our About Us page, Terms & Conditions, and Disclaimer.