About Us

Welcome to Jakarta Pet House Travel — your trusted partner for seamless, pet-friendly travel experiences across Indonesia and beyond. We understand that traveling with pets requires special care, planning, and compassion, and our mission is to make every journey safe, comfortable, and joyful for both pets and their owners.

Our Story

Founded in 2018 in Jakarta, Jakarta Pet House Travel began as a small initiative to bridge the gap between pet owners and reliable, vetted travel services — from pet-safe airport transfers and airline-approved carriers to certified pet-friendly accommodations and guided pet-inclusive tours. What started as a local service has grown into a nationally recognized platform, serving thousands of pet-loving travelers across Southeast Asia.

What We Offer

  • Pet-Friendly Travel Planning: Custom itineraries that include pet-accommodating flights, hotels, and ground transportation.
  • Vet-Verified Partners: A curated network of veterinarians, pet sitters, and travel-ready accommodations vetted for safety and pet welfare standards.
  • Documentation Support: Assistance with health certificates, vaccination records, import/export permits, and country-specific pet entry requirements.
  • 24/7 Travel Support: Dedicated assistance before, during, and after your trip — including emergency pet care coordination.

Our Commitment

We adhere to the highest ethical and welfare standards. All partners must comply with the Privacy Policy, Terms & Conditions, and Disclaimer. Our team includes certified pet travel consultants, licensed veterinarians, and experienced travel coordinators — all united by a shared love for animals and a dedication to responsible travel.

Get in Touch

Have questions or need personalized travel advice? Reach out to our friendly team at support@travel.jakartapethouse.com or visit our Contact Us page. Learn more about our values, team, and vision on our About Us page.

Last updated: March 15, 2025

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